Shipping Policy

At Renisales, we aim to provide a seamless and efficient shipping experience for our customers. Please review the following information to understand our shipping process and policies:

Processing Time:

  • Orders are typically processed and dispatched within 1-3 business days of payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding during these times.

Shipping Methods:

  • We offer standard shipping via reputable carriers such as UPS, FedEx, or USPS.
  • Expedited shipping options may be available for select items, allowing you to receive your order faster for an additional fee. Please contact our customer service team for more information on expedited shipping options.

Shipping Rates:

  • Shipping rates are calculated based on the weight, size, and destination of your order.
  • To determine the shipping cost for your specific order, simply add items to your cart and proceed to checkout. Shipping costs will be displayed before you finalize your purchase.

Delivery Time:

  • Delivery times vary depending on your location and the shipping method selected.
  • Standard shipping within the continental United States typically takes 3-7 business days for delivery, while orders to Alaska, Hawaii, or international destinations may take longer.
  • Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Restrictions:

  • Some oversized or heavy items may be subject to special shipping restrictions or additional charges. These items will be clearly marked on the product page, and shipping options will be provided during checkout.
  • At this time, we are unable to ship to P.O. boxes or APO/FPO addresses. We apologize for any inconvenience this may cause.

International Shipping:

  • We are pleased to offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination.
  • Please note that international orders may be subject to customs duties, taxes, and import fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
  • We recommend contacting your local customs office for more information on potential import fees and regulations before placing your order.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can track the progress of your delivery by entering the tracking number on the carrier’s website or by logging into your Renisales account and accessing the order status page.

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer service team for assistance. Thank you for choosing Renisales for your home decor needs!